We have our 2025 Customer Experience entrants!

Show your favourite local business some love in the text-to-vote round - open from 16 - 30 July 2025.

To vote, please text the business’s region, either Kapiti or Horowhenua, followed by the business’s name to 4040.

Standard text costs apply, one vote per customer.

A winner will be selected for both regions, so show your support for your favourite entrant and text your vote today!


This year’s entrants are:

Kāpiti:

  • Alt Cleaning Limited

  • Ascend Fitness Health and Fitness Studio

  • C M Pottery

  • Cheesecakes by Jo

  • Elite Diagnostics

  • Exercise Well Kapiti

  • Flow Motion Aerials

  • Glam Me Up

  • Hair Mode

  • Hair with Attitude

  • Hope Hub

  • Juli Hunter

  • Kaewa Tours

  • Kapiti Island Nature Tours

  • Kapiti Kritters

  • Kapiti Olives

  • KS Beauty Studio

  • Lemonaide Limited

  • Orchard Joinery Ltd

  • Plastic Welding Repairs Ltd (Rain Harvest Products & Services)

  • Relish Cafe and Catering

  • Resonate Health

  • Rustam Nomozov Mortgage Lab

  • Seriously Pickled

  • SHE FADES - Arohas Way Barbershop

  • The Bond Store

  • The Chairman Barber Shop

  • Walking with Alpacas (Cantharis Alpacas)

  • Wags and Whiskers

  • Waterfront Bar & Kitchen

  • Wild Bird Designs

  • Work Ready Kapiti

Horowhenua:

  • Davie Construction Limited

  • Foxton Hammer Hardware

  • Foxton Rugby Club

  • Four Square Shannon

  • Jumpstart Fitness Foxton

  • Kalós Windows & Doors

  • Levin Top 10 Holiday Park

  • Lucy's Bins

  • Mewington's Book shoppe

  • Nation Beauty NZ

  • Ohau Gourmet Mushrooms

  • Ōtaki Market

  • Petal & Bee Grocers

  • Robert Harris - Foxton

  • Salt and Honey

  • Stonewood Homes Manawatu and Horowhenua

  • TS Surveyors Limited

What makes a great customer experience?

  • Every interaction feels personal, friendly and genuine.

  • Clear information, simple processes, and smooth service delivery.

  • Little details that show you’ve gone the extra mile (before they event ask).

  • Everybody feels seen, valued, and safe.

  • Something about the experience makes people smile, stay, and return.