Customer Choice Awards Entrant Testimonials

Customer Choice Awards Entrant Testimonials

Bedlam Hair Design & Bliss Day Spa won Customer Choice Service Award 2016

Why did you enter into the Customer Choice awards?

 “We entered Customer Choice Service Award category because as a team at Bedlam & Bliss we pride ourselves on giving our clients the best service that we can with the highest standard possible.”

Did you gain any benefits out of participating in the Awards and/or from winning a category?

“It was great to hear the feedback from our valued clients and to look at ways that we could improve on our service.”

Was the report that you received of use to you (and if so, how)?

“It was good to read through as a team and to get staff feedback on where we could improve, that’s always a great way to motivate staff and increase business.”

Would you recommend other businesses to enter the Customer Choice Awards (and if you would, why)?

“If you are a new business or a business wanting to find out what your clients/customers feel about your service or where you can improve to meet your customers/ clients’ needs and wants, this is an excellent way to do that.”

 

Superminx won the Customer Choice Retail Award 2015

Why did you enter into the Customer Choice awards?

“Superminx entered these awards to be recognised for outstanding customer service…something that I as a business owner, see as being the most important aspect of any business. I have always been passionate about making my customers feel special, loved and appreciated along with fufilling their fashion needs and creating a memorable shopping experience so they tell their friends about us and return.”

Did you gain any benefits out of participating in the Awards and/or from winning a category?

“Meeting with other like-minded motivated local successful business people was great. Thus resulting in an opportunity for a Pop Up store in Feilding to test the market via Focal Point Cinema. Not only this but it has raised our public profile and many people have seen we won an award (not always knowing the award won). Our customers love seeing the award hanging proudly in our stores and it also reminds my staff of their valuable contribution to the business.”

Was the report that you received of use to you (and if so, how)?

“Yes from the report I created a poster promoting the win in my stores using some of the quotes from the feedback from customers. All the feedback was lovely and very positive which is great but it would have been good to also see some negative points to build on.”  (NB: If you receive negative comments they are included in the report but anything that might be defamatory is removed).

Would you recommend other businesses to enter the Customer Choice Awards (and if you would, why)?

“Yes totally and I cannot understand why more retail store don’t enter. Very minimal input for a great result and great interaction and chit chat with customers. Was also great for our staff morale as this all took part in the very slow part of our selling season.”

Angela Buswell, Owner

 

Mr Sweep Kapiti/Horowhenua won the Customer Choice Service Award 2015

“From participating in the Awards, and winning, we gained reassurance that we are doing the right things and that our customers are happy with our service.”

Bronwyn Romain, Director

 

Undercover Secrets Lingerie, Paraparaumu Beach were a finalist in 2014

“It is a great way to promote and recognize excellence in business, from the customer’s perspective. We know what we think about ourselves but it’s good to hear what our customers think of our service and their experience with us.”

Did you gain any benefits out of participating in the Awards?

“Promotion, feedback from customers, extra business etc. It’s reassuring to get so much positive feedback from our customers, but also to hear any areas where we could improve things from their point of view.”

Would you recommend other businesses to enter the Customer Choice Awards?

“Absolutely, it encourages and motivates a higher standard of service and makes a business consider the standards that they offer to their customers. It is also good for the region to promote both individual businesses and the area.”

Ashley Vendt, Owner